No other rental platform in Kenya verifies what it lists. We do. Here is exactly what we check, how we check it, and why it changes everything for tenants and landlords alike.
This is why NyumbaScout exists. These are real figures from Nairobi renters surveyed in 2025.
Other platforms are built on the assumption that landlords are honest. NyumbaScout is built on the assumption that you need to check.
On every other platform, landlords upload their own photos. We have confirmed cases where the same photo appears on listings for different properties in different cities.
A phone number is not an identity. Scammers create new accounts daily. Other platforms have no mechanism to prevent banned users from returning.
When you pay a deposit before moving in on other platforms, you are sending money to a stranger. There is no escrow, no hold, and no comeback.
Submitting a dispute report on most platforms results in nothing. There is no enforcement, no blacklist, and no accountability.
Every listing that appears on NyumbaScout has passed all four verification layers. If any layer fails, the listing does not go live. No exceptions.
Every landlord submits a government-issued ID. We match it against the national identity registry. No match, no listing.
A liveness check links the submitted ID to a real, live person. A banned landlord cannot return by submitting someone else's ID.
We cross-reference the listed property against land registry records and confirm the landlord has the right to rent it out.
We check every landlord's dispute history on the platform and from our network. Landlords with unresolved disputes are held at Basic tier until they are cleared.
Our field scouts are the reason you can trust what you see on NyumbaScout. Here is exactly what they do.
The scout visits the property and logs GPS coordinates. The listing address is confirmed against the physical location.
The scout photographs every room, the entrance, and surrounding area. Our photos replace or supplement the landlord's photos.
The property details are matched against county records. We confirm the building exists, is habitable, and has no pending demolition orders.
Only after all checks pass does the listing go live — with a Verified badge and a full Scout report visible to every tenant who views it.
We don't only verify luxury properties. We verify every listing, regardless of price or property type. Because fraud doesn't only target the wealthy.
We do not publish a listing until our scout has visited, our ID check has passed, and our ownership check has cleared. Not sometimes. Every time. This is the only standard that protects you.
If you raise a dispute, a member of our resolution team takes it on within 24 hours and aims to resolve it within 48. We keep an evidence record of every dispute on every landlord's profile permanently.
We do not monetise tenant or landlord data. We do not share it with third parties. We do not run advertising. We make money from landlord subscriptions — not from selling your information.
That sentence is our entire product promise. Every listing. Every landlord. Every property. Verified. Always.